Products · Microsoft Dynamics 365

Microsoft Dynamics 365 implementation in Kenya

Microsoft's ERP and CRM suite, integrated with Office 365, Teams and the Power Platform for organisations already standardised on Microsoft.

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Microsoft Dynamics 365 selling points and fit

Microsoft Dynamics 365 — strongest selling points & fit

Strongest selling points

  • Deep integration with Microsoft 365, Teams and Excel
  • Predictable per-user SaaS pricing, published directly by Microsoft
  • Power Platform (Power BI, Power Automate) extensibility built in
  • Strong mid-market fit for finance-led businesses already standardised on Microsoft

Modules & packages

Essentials covers financial management, sales, purchasing, inventory, projects and warehousing; Premium adds manufacturing and service order management — note all full users on a tenant must be on the same tier.

Editions & variants

Microsoft Dynamics 365 is a family of products, not one SKU.

The breakdown above is for Business Central — the edition Gegohub implements for Kenyan SMEs and mid-market clients. Dynamics 365 Finance & Operations is Microsoft's separate, much larger enterprise ERP with its own licensing and implementation approach — it typically only makes sense for large, multinational-scale organisations.

EditionBest forCompany sizeMinimum usersStarting price
Business Central Essentials ← shown aboveFinancials, sales, purchasing, inventory, projects and warehousingSmall-to-mid businesses1 user$80/user/month
Business Central Premium ← shown aboveEssentials, plus manufacturing and service order managementSmall-to-mid businesses with production or field service1 user$110/user/month
Business Central Team MembersLight, read-mostly users — approvals, timesheets, viewingAny size, alongside full users—$8/user/month
Dynamics 365 Finance & OperationsLarge enterprises with complex, high-volume, multi-entity or global operationsLarge enterprise20 users$210/user/month (Premium: $300/user/month)
Pricing by edition

Full pricing breakdown, edition by edition.

Open any edition below for its per-user range, typical implementation cost, typical total cost of ownership and typical timeline — not just the starting price. Publicly reported global pricing, shown for context; actual local quotes depend on modules, users and deployment. Request an exact quote.

01

Business Central Essentials

Gegohub implements this

Financials, sales, purchasing, inventory, projects and warehousing — company size: Small-to-mid businesses; minimum users: 1 user.

Pricing modelPer-user tiered SaaS subscription (Microsoft list price)
Starting price$80/user/month
Per-user range$80/user/month (fixed list price)
Typical implementation$15,000 – $160,000+ ($15K–$45K for SMB; $25K–$160K for distribution/services deployments)
Typical TCO3-yr example: ~$178,000 (30-user SMB) to ~$300,000 (40-user mid-market)
Typical timeline6–10 weeks (small business) to 3–6 months (mid-market)
02

Business Central Premium

Gegohub implements this

Essentials, plus manufacturing and service order management — company size: Small-to-mid businesses with production or field service; minimum users: 1 user.

Pricing modelPer-user tiered SaaS subscription (Microsoft list price)
Starting price$110/user/month
Per-user range$110/user/month (fixed list price)
Typical implementation$90,000 – $350,000 — manufacturing-driven deployments run the most expensive in the Business Central range
Typical TCO5-yr example: ~$677,000 (40-user manufacturing deployment)
Typical timeline3–6 months (mid-market) to 6–12 months for larger, process-heavy manufacturing
03

Business Central Team Members

Light, read-mostly users — approvals, timesheets, viewing — company size: Any size, alongside full users; minimum users: —.

Pricing modelLight add-on licence on an existing tenant (Microsoft list price)
Starting price$8/user/month
Per-user range$8/user/month (fixed list price)
Typical implementationNot applicable — a light add-on licence layered onto an existing tenant, no standalone implementation project
Typical TCONot applicable — rolls into the host tenant's TCO (see Essentials/Premium above)
Typical timelineNot applicable — deployed instantly alongside full-user licences
04

Dynamics 365 Finance & Operations

Large enterprises with complex, high-volume, multi-entity or global operations — company size: Large enterprise; minimum users: 20 users.

Pricing modelPer-user tiered SaaS subscription (Microsoft list price)
Starting price$210/user/month (Premium: $300/user/month)
Per-user range$210/user/month, Premium $300/user/month (fixed list price)
Typical implementation$100,000 – $800,000+ for typical enterprise deployments (often 3–5x annual licensing cost); can reach $5M+ for very large global rollouts
Typical TCO$150,000 – $1,000,000+ typical enterprise, all-in
Typical timeline6–12 months typical; 4–6 months for smaller single-entity deployments; 12–24+ months for global multi-country rollouts
Where Microsoft Dynamics 365 fits

Industries we implement Microsoft Dynamics 365 for.

Not just a list of sectors — the actual Microsoft Dynamics 365 module or app behind each fit.

Manufacturing

Premium tier's Manufacturing module — production orders and capacity planning.

Trading & Distribution

Purchasing and Warehousing modules — multi-location inventory and purchase-order management.

Retail

Sales and Inventory modules, typically paired with a Dynamics 365-certified POS connector from Microsoft AppSource.

Service

Premium tier's Service Order Management module — dispatching, service contracts and resource scheduling.

Considering Microsoft Dynamics 365?

See the full cost breakdown on the dedicated pricing page, or talk to us about your specific requirements.

Microsoft Dynamics 365 pricing → Talk to us