Everything around the software, covered.
Buying an ERP licence is the easy part. This is how Gegohub gets it live, keeps it running, and makes sure your team actually uses it — from the first conversation through years of support.
Our services
Consulting
Understand the business before touching the system.
Before we configure anything, we review how your business actually runs today — mapping current workflows, gathering requirements from the people who'll use the system daily, auditing existing infrastructure and systems for gaps, and assessing your readiness for change. This includes business process review and mapping, structured requirements collection and documentation, system and infrastructure audits, and change-readiness assessments — so the solution we recommend fits how you work, not the other way around.
Implementation & Configuration
From signed proposal to live system, on schedule.
Our project managers run implementation using proven methodologies — Agile or Waterfall, whichever fits your organisation — handling scheduling, resource allocation, risk mitigation and stakeholder communication throughout. Setup and configuration scales with your package, from straightforward system setup for smaller teams to full business analysis and custom workflow design for larger, multi-department rollouts, with go-live support included at every tier.
Customization
When an off-the-shelf module isn't enough.
From rapid prototypes to enterprise-grade integrations, our engineers design, build and deploy custom applications and extensions that fit seamlessly into your chosen ERP, using modern stacks (Python/FastAPI, .NET Core, React) and DevOps best practices for secure, maintainable code — whether that's a bespoke report, a custom workflow, or a module your platform doesn't offer natively.
Training
Empowering users with skills for maximum software ROI.
Our trainers turn “features” into “skills.” Through role-based workshops and live sandbox simulations, your finance and operations teams master day-to-day tasks, advanced reporting, and the reporting tools built into platforms like NetSuite and SYSPRO — driving immediate return on your software investment from week one, not month six.
Support & Maintenance
Help when you need it, on channels you'll actually use.
Every package includes ongoing support — email and WhatsApp at the Starter tier, scaling up to phone, priority response and a dedicated account manager at higher tiers, with response-time SLAs tightening from 24 hours down to 4 hours as you move up. Bug fixes and patches are covered throughout, so the system stays reliable long after go-live.
Migration
Your historical data, moved without the drama.
Every implementation includes a data migration path — starter packages get import templates for a clean start, growing businesses get full historical data migration, and larger deployments get full migration plus integration services handled by our team. Migrations beyond a package's standard scope are quoted individually so there are no surprises.
Localization & Upgrade
Built for how business is actually done in Kenya.
We localize deployments for the realities of operating here: M-Pesa payment integration, KRA eTIMS readiness, VAT and withholding tax compliance, and statutory reporting formats regulators expect — plus ongoing version upgrades as vendors release new releases, so your system doesn't fall behind and lose support.
Integration & Backup
Connected to the rest of your stack, and protected if something goes wrong.
We integrate your ERP with the tools you already depend on — M-Pesa, Power BI, SMS gateways, e-commerce platforms and third-party systems — while every hosting tier includes daily automated backups, with disaster recovery and performance monitoring added at higher tiers, so a server issue never means a data-loss incident.
Not sure which service you need?
Most engagements start with a short consulting conversation — tell us what's not working today and we'll map it to the right service.